Shipping FAQ

What is Bubba’s No Bull-shipping you may be wondering.  Our shipping is what it says it is.  No hidden “shipping and handling” charges.  No special rules for qualifications or weight restrictions.  If Bubba says it’s free shipping we mean it’s free, as in on us.  The other guys, and you know who they are, say free shipping only to suck you into the cart to surprise you with shipping charges or hidden handling costs.  Not at Bubba Tool, free means free.  Now to keep things realistic this is with the expectation you have a way of getting your items off the truck.  if you require lift-gate service this is extra and passed on by the freight company, merely select lift-gate in the cart to add this service.  If there is a question as to whether you need lift-gate service it is up to you (the customer) to phone.  Otherwise the shipping charge you see in the cart is the charge that will appear in the checkout.

To make shipping questions easier to manage we’ve created this page to assist you.  Because items on our website are in a constant state of flux you can always phone us as well.  In addition to the inventory on hand, we work in close conjunction with our suppliers to constantly update product availability and shipping times.  If you need a faster shipping method we will work to get you the best possible expedited shipping rate, or you are welcome to supply us with your shipper information.  Please make note of the following generalizations remembering they are only estimations (please feel free to phone get the latest scoop on availability as these times are also constantly changing – and we’ve erred to the side of caution):

Generalized Shipping Matrix
  • B&B Piipe items ship in 1 – 3 business days.
  • CEP in stock items items ship in 1 – 3 business days (phone for availability).
  • Current Tools items ship in 1 – 3 business days.
  • FallSafe USA ships in 2 – 5 business days.
  • Gar-Bro items ship in 2 – 10 business days. Yes!  Most of our concrete buckets ship FREE!
  • Hougen in stock ships next business day, otherwise 3 – 10 days.
  • Jackson ships in 1 – 2 business days.
  • JoBox ships typically in 7 – 10 business days unless on hand.
  • Ridgid  items ship typically in 7 – 10 business days.
  • Sumner
    • Jacks and all other items not otherwise listed 7 – 10 business days
    • Bottle carts 2 – 4 weeks.
    • Lifts (unless in inventory) 3 – 4 weeks.

Feel free to call with any questions:  864-559-8665

Shipping problem?  Rarely do shipping problems occur, but in the event you experience an issue we are here to help.  Sometimes the choice of shippers lies with the suppling factory and beyond our control, in these instances we work on your behalf to resolve the shipping issue.  In the event you should receive your order incomplete or damaged please do the following to assist us in assisting you:

  • Unless listed as a partial shipment DO NOT SIGN FOR incomplete orders.
  • Damaged orders – do not sign for.
    • Photograph all of the items as they arrived.
    • Photograph the damaged items.
    • Request items to be returned to shipper.
    • Contact Bubba Tool as soon as possible: 864-559-8665

Please realize once signed for you’ve acknowledged receipt of the items on the manifest, this constitutes a legal transfer of ownership from the shipper to the customer.  Again DO NOT SIGN for incomplete or damaged orders.